Do complainants trust Ombudsmen ? New academic report is published

A new academic report by Dr Naomi Creutzfeldt is part of a larger study into the impact and legitimacy of ombudsmen schemes in Europe .  The answer to the question of trust depends on which ombudsman is being considered. It seems that only 50.7% of complainants have confidence in private ombudsmen and an appalling 12.4% in public ombudsmen.  There more to read but the schemes do not seem to be as well trusted as they should be.

Do complainants trust Ombuds.  Report by Dr Naomi Creutzfeldt

Categories: FOS, LeO

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