I drew attention to the Glassdoor website in April, and now the FT Adviser website which has a new article about the criticism of FOS by its own staff on the site. FT Adviser has asked FOS about some of the comments and these and the responses are discussed though FOS has not got much to say. There does seem to be staff concern about FOS’s current restructure, and how FOS management have gone about it.
When asked to comment on claims that many top members of staff are leaving, the FOS spokesperson did not respond.
There are around 130-40 comments about FOS by its own staff on Glassdoor. A link to the site is below…fascinating reading for FOS watchers
Log onto http://GLASSDOOR.CO.UK
Click Companies on the top menu
Type in Financial Ombudsman Service in full and click the search icon
Click on Reviews
The site is a bit “busy” but a list of comments from 130 or so FOS staff will be shown