A service user perspective of the draft legislation for the new Public Service Ombudsman

The Government proposes to merge the Public Health Service Ombudsman and the Local Government Ombudsman.  An opportunity to improve both services and bring them up to date has been missed.  The link below takes you to a critical assessment of the changes, written by Della Reynolds, co-ordinator of phsothefacts, a campaign group which watches the PHSO.  This article appears on the website of the UK Administrative Justice Institute (UKAJI), essential reading for ombudsman watches and others interested in how justice works.
A service user perspective of the draft legislation for the new Public Service Ombudsman

Want to know what really happens when you complain to the PHSO about the NHS ?  Take a look at this excellent site.

An initial commentary on the draft public services ombuds bill (UKAJI)
On 5 December 2016, the Cabinet Office published the draft Public Service Ombudsman Bill, setting out its proposals for bringing together the responsibilities of the current Parliamentary and Health Service Ombudsman and the Local Government Ombudsman to create a new organisation with strengthened governance and accountability for complaints about public services in England. This is what the UKAJI says about it.

The draft Public Service Ombudsman Bill: What recommendations are being taken forward ? (UKAJI)
A further commentary on the proposed Public Service Ombudsman Bill



Categories: UKAJI

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