FT Adviser has an article (letter) about advisers’ concerns about FOS. The writer, Chief Executive of Panacea, discusses many concerns. Of course some ordinary people taking a complaint to FOS are dissatisfied with the way their complaint is handled, and of… Read More ›
FOS reform
Call for judges to review FOS appeals
John Gummer, ex Conservative minister and now in the House of Lords as Baron Deben has made a call for a reform of the Financial Ombudsman service, saying it was “unacceptable” that the ombudsman system did not sit under the… Read More ›
Angry FOI asks Financial Ombudsman to define fraud
This complainant says FOS has not followed common law and has made an FOI request for FOS’s definition of fraud. “I would like to request a response to what your definition of fraud is and why you continue to ignore British law in… Read More ›
Barrister says FOS in need of drastic reform, suggests new system without ombudsmen (!)
Peter Hamilton is a barrister at 4 Pump Court. He is a long standing critic of the FOS, together with his colleague Anthony Speaight QC who, in 2011, published an excoriating criticism of FOS entitled “OMBUDSMEN WHO ARE AN AFFRONT… Read More ›
